FAQs

Garaga

How do I paint a Garaga garage door?

If you decide to paint your Garaga door yourself, the following instructions outline how to do it. It is important to note that oil-based paint (alkaloid) with a mat or semi-gloss finish does not exist in the market (unless an industrial paint is used). Therefore, it is recommended that mat or semi-gloss latex (water-based) paint is used to avoid highlighting imperfections in the metal. Use a synthetic (nylon/polyester) bristle brush to contour the raised panel, and a 4″ (10 cm) roller to provide a nice finish. Learn more

What measurements should I look at before purchasing my garage door?

Note that for an existing door, rather than taking the measurements of the current door, measure the opening (height and width) of the existing frame on the right side, center, and the left side. Then, take the largest of three. Learn more

What is R-value and what level do I need?

Are you shopping for a new garage door? You’ve done some searching on the Internet and you are wondering what “R-value” is, how it’s calculated and, more importantly, what you should buy to fit your needs. Learn more

Are there different types of glass other than clear?

Yes. Depending on the desired application, you can have Satin, Frosted, Tempered or Wired glass. To get a better picture of what these types of windows look like on a garage door, visit the Garaga Design Centre and build your dream garage.

A metal or wood garage door – which to choose?

Are you leaning toward buying a wood garage door because of its look and warmth that it brings to your home’s exterior? It is certainly a good choice. Even so, did you know that you can get the same result with a metal door from Garaga? Learn more

Wayne Dalton

How important is insulation in a Wayne Dalton garage door?

Insulation is important in a garage door for many reasons. In addition to helping control the temperature, Wayne Dalton’s patented design and foamed-in-place insulation add strength to your door while reducing noise. The amount of insulation a garage door provides is represented in its R-value, which is its resistance to heat flow. It is important to select a garage door with an R-value that is consistent with your local climate and lifestyle. In addition, insulation helps reduce the noise of your garage door as it opens and closes.

How do I clean my wood Wayne Dalton garage door?

Yearly cleaning and inspection of your wood garage door is easy. If the finish appears to be in good condition, cleaning and touch-up work is often adequate.

  1. Remove dirt, chalk and mildew by washing your wood door with a diluted solution of mild household detergent at a concentration of one (1) cup in five (5) gallons of warm water.
  2. Rinse with clear water after washing and allow to dry completely.
    1. If the finish is badly eroded and thin, clean the areas where the wood substrate is showing through as described above and prime those areas using an oil/alkyd primer. Follow the cleaning and priming with a complete priming and finish coating.
    2. If there is no bare wood showing through, only a finish coat may be required. Review your Maintenance Brochure for detailed instructions and information on cleaning and maintenance of your wood door; improper finishing may void your warranty.

How do I clean my pre-finished steel Wayne Dalton garage door?

Follow these guidelines for cleaning your pre-finished steel garage door:

Do’s

  • Clean the door with a mild detergent solution consisting of one cup detergent (with less than 0.5% phosphate) dissolved into five gallons of warm water will aid in the removal of most dirt
  • Clean behind weather-strips on both sides and top of door
  • Use your bare hands to feel and dislodge any caked on particles
  • Use a soft, grit-free cloth, sponge or chamois to wipe the surface
  • Dry with a clean damp chamois

Don’ts

  • DO NOT USE A PRESSURE WASHER ON YOUR DOOR!
  • DO NOT use detergents containing greater than 0.5% phosphate
  • NEVER mix cleansers or detergents with bleach
  • DO NOT use hard or rough cloths that will scratch the acrylic glazing
  • DO NOT use any window cleaning fluids, scouring compounds, gritty cloths or solvent-based cleaners of any kind

How do I paint my pre-finished steel garage door to match my home’s color?​

​To prepare your pre-finished steel garage door for painting, it is important to give it a good cleaning, but do not wax. Remove surface wax to prevent the paint from peeling or flaking.

Remove surface scratches which have not exposed the metal substrate by lightly buffing or sanding with 0000 steel wool or No. 400 sand paper to create a smoother surface for painting. Do not over buff or sand the garage door, because paint will not adhere to the door if the surface is too smooth. Do not attempt to remove scratches if your steel door surface has a finish painted texture representing wood grain, stucco, etc. because of the increased danger of exposing the metal substrate. Simply paint them with a high quality metal primer. Follow drying time on primer can label before applying topcoat. To prevent rust from forming, treat any scratches that have exposed the substrate by sanding the exposed area lightly and then painting with a high quality metal primer. Follow drying time on primer can label before applying topcoat.

After properly preparing the surface according to the above instructions and allowing it to dry thoroughly, coat the door with a premium quality latex house paint. Follow the paint label directions explicitly.

Oil base paint is not recommended. Note that if substrate is exposed, painting with latex paint may cause accelerated rusting of steel. Follow previous instructions on priming the door for painting. Review your Maintenance Brochure for more detailed instructions and information on cleaning and maintenance of your steel door; improper finishing may void your warranty.

Amarr

When should I replace a garage door with a new one?

If your garage door does not operate, the door is a potential hazard. Do not try to fix on your own, instead contact a professionally trained garage door dealer. Another reason to replace a garage door is to enhance your home’s curb appeal. According to the 2010 Remodeling Cost vs. Value Report, garage door replacement is the #2 remodeling project in regards to return on investment. The report states that replacing your garage door will return 84% of the cost at the time of home sale. Lastly, your current garage door may be fading, sagging and just in need of a replacement. If you have a wood garage door that needs re-painting, replacing it with a new pre-painted steel garage door may be a better value. Painting a garage door adds significant weight to a door which may affect the spring and the performance of the garage door and opener.

What is the best garage door for me?

Each homeowner has unique needs for a new garage door based on the desired styling, the level of care & maintenance required, the energy efficiency and the location of the garage in one’s home. Steps to determine which garage door best suits you are:

  1. Determine the material that best suits the care & maintenance that you desire. Amarr offers garage doors made from steel, wood composite, wood and aluminum.
  2. Choose the door design that best complements your home, including window, color and decorative hardware options.
  3. Determine the level of energy efficiency and noise reduction that best suits your needs depending on if you have a room above or adjacent to your garage or have children that play in front of the garage. Most Amarr doors are available with insulation or no insulation options.

I want garage doors that are safe for my family. What garage doors are safe?

A garage door is the largest moving object in your home. Safety should be a concern when selecting a garage door. Practically all Amarr steel garage doors are built with the Safe Guard safety system to enhance overall safety for a homeowner. Safe Guard offers pinch protection sections and tamper resistant components. To further promote safety, please follow the garage door safety guidelines as outlined by the Door and Access Systems Manufacturer’s Association (DASMA).

Why should I use a professional garage door dealer/installer?

A garage door is the largest moving object in your home, and because of the large number of parts, installation of a garage door is highly technical. Connecting the springs can be particularly dangerous, and proper installation is critical to the performance of your door.

Professional garage door dealer/installers can typically install a door in a few hours and are careful to make sure safety requirements are met. Installations by most homeowners typically span several days and cause much frustration. In addition, incorrect installation can void certain warranties, so we recommend a trained garage door installer to handle the job for you. One of the other services a professional garage door dealer can provide is the disposal of your old garage door if you are replacing a door.

What type of care and maintenance is necessary for my Amarr steel door and hardware?

We recommend that you wash your steel door a minimum of one (1) time per year with: (a) One cup of Tide® (or other common detergents which contain less than 0.5% phosphate), dissolved into five gallons of warm water. NEVER BLEND CLEANSERS OR DETERGENTS WITH BLEACH.

The use of a well-soaked cloth, sponge, brush (with very soft bristles) or low pressure spray washer is recommended. Once the door is washed, thoroughly rinse with clean water to eliminate the possibility of residue.

In addition, lubrication of springs, rollers and hinges is recommended on a yearly basis with Amarr Super Lube or similar non-silicone based lubricant (e.g. 10W-30 motor oil). Visually inspect springs and cable for wear and binding once each year and contact a professional garage door dealer/installer if damage is suspected. Do not attempt to remove, repair or adjust springs. Do not attempt to remove or loosen any red fasteners found in high torsion areas, such as bottom brackets or spring plates. HIGH SPRING TENSION CAN CAUSE SERIOUS INJURY OR DEATH.

Artisan

How do I care for my Artisan garage door?

Caring for your carriage house style garage doors starts when it arrives at your site. How it is stored, handled and finished PRIOR to installation is key to ensuring the longest life possible. Keep in mind that there is no such thing as a NO-Maintenance door but we try to make maintenance as simple as possible. At least once a year, your overhead door and hardware should be inspected. Learn more

What finishes are available for my Artisan garage door?

To add color, beauty, and protection to your Artisan wood doors, specify EnduraFinish, a 5-step polyurethane wood coating system that produces the look and feel of a furniture-quality finish. EnduraFinish is formulated to create a durable surface barrier while retaining flexibility. All garage door components undergo a sanding and finishing process before and after final assembly to produce exceptional wood grain definition in a low gloss sheen. A carriage door maintenance coat product can be ordered from the factory to re-coat the doors in the field when needed. Learn more

Are custom door sizes available?

Yes. Artisan offers both standard and non-standard sizes. If building a new opening, it is recommended that you design your finished opening to match a standard size such as 9’-0” wide by 8’-0” high or some dimension close to even feet in each direction. Odd increments in both width and height creates a non-standard size and will usually increase cost.

Are custom door designs available?

Yes. In addition to the hundreds of design possibilities from our standard design collections, Artisan can handcraft a one-of-a-kind design that meets your architectural preferences.

Can one section of a door be replaced, or is a new door required?

In most circumstances, a single door section can be replaced. Each situation is different and will vary based on which door series it is. If replacement is possible, it may be necessary for the damaged section(s) to be returned to Artisan to assure proper alignment of door details. Please contact your dealer about replacement procedures.

LiftMaster

LiftMaster provides step by step suggestions for common questions regarding controls and openers. Please visit their site for their FAQs, here.